Starbucks Censors Stirrer: Starbucks Responds

Marko Paco

On discovering that you couldn’t access the stirrer in London branches of Starbucks, I wrote to the company. this is their reply.

Dear Doug,

Thank you for contacting Starbucks Coffee Company. Please accept my apologies for the delay in responding to your e-mail

We appreciate you sharing your concerns regarding Wi-Fi in our stores and I would like to assure you that we have been working on a solution with our provider, BT, which means that customers get the right balance between the protection and the freedom they want and need online.  We are close to implementing this solution and part of it will be to restrict access to sites which are not deemed appropriate to view in a busy public environment.

BT has also shared the following information regarding this issue:

“Wi-Fi at our partner sites has traditionally been a business service, largely paid for by credit or debit card and therefore limited to adult customers. Now that some retail premises like to offer Wi-Fi for free, the need for parental controls has developed. BT will be in a position to offer these to its site partners by the end of the year.”

If you have any other questions or concerns, please don’t hesitate to get in touch.


Marissa A

—— Please do not remove your unique tracking number! ——

Not quite sure how this will play out but it will be interesting to see which businesses filter what, and how, if they choose to take control of their own filtering. And of course it doesn’t answer the question of how a non-porn news site came to be blocked in the first place.

About the author

Veteran gay writer and speaker, Doug was one of the founders of the UKs pioneering GLBTI newspaper Gay News (1972) , and of the second, Gay Week, and is a former Features Editor of Him International. He presented news and current affairs on JOY 94.9 FM Melbourne for more than ten years. "Doug is revered, feared and reviled in equal quantities, at times dividing people with his journalistic wrath. Yet there is no doubt this grandpa-esque bear keeps everyone abreast of anything and everything LGBT across the globe." (Daniel Witthaus, "Beyond Priscilla", Clouds of Magellan, Melbourne, 2014)